Política de Privacidade

Estúdio Palco Livre respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and share information when you use our online platform and services. We process personal data in compliance with applicable data protection laws, including the Lei Geral de Proteção de Dados (LGPD) in Brazil and the General Data Protection Regulation (GDPR) for interactions with individuals in the European Union.

Information We Collect

We collect information you provide directly to us when you interact with our site or enroll in our services, such as when you register for an acting course, sign up for a workshop, or contact us. This information may include your name, contact details, and information related to the services you are interested in or enrolled in. We may also collect payment information for processing transactions.

When you visit our site, we may automatically collect certain technical information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, referring URLs, and information about your interaction with our site.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services, including enrolling you in courses and workshops.
• Process your transactions and manage payments.
• Communicate with you, respond to your inquiries, and send you information related to your enrollment or services you have requested.
• Improve and personalize your experience on our site.
• Develop new services, features, and functionality.
• Understand and analyze how you use our site.
• Detect and prevent fraud and other malicious activity.
• Comply with legal obligations.

Legal Basis for Processing

We process your personal data based on several legal grounds, depending on the purpose of the processing:

• Performance of a contract: When we need to process your data to provide the services you have requested or are enrolled in.
• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests. This includes improving our services, preventing fraud, and ensuring the security of our site.
• Legal obligation: Where processing is necessary to comply with a legal or regulatory obligation.

Sharing Your Information

We do not sell your personal data. We may share your information with third parties only in the following circumstances:

• With service providers who perform services on our behalf, such as payment processors or IT service providers. These third parties are obligated to protect your information.
• To comply with legal obligations, such as responding to lawful requests by public authorities.
• In connection with a business transfer, such as a merger or acquisition, where your information may be transferred to the new entity.
• With your consent or at your direction.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate personal data.
• The right to request erasure of your personal data.
• The right to object to processing of your personal data.
• The right to request restriction of processing your personal data.
• The right to data portability (requesting a copy of your personal data in a structured, commonly used, machine-readable format).
• The right to withdraw consent at any time where we rely on consent to process your personal data.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device. We may use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them. These technologies help us analyze site usage, personalize your experience, and improve our services. You can control the use of cookies through your browser settings.

Links to Other Websites

Our site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are generally intended for individuals who meet the minimum age for consent in their jurisdiction for the processing of personal data. For services specifically designed for children, we take additional measures to comply with applicable laws regarding children's privacy. If we become aware that we have collected personal data from a child without appropriate legal consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, you can contact us at our physical address:

Estúdio Palco Livre
550 Rua João Moura, Suite 305
São Paulo, São Paulo, 05416-001
Brazil